Last updated: 22 July 2026
Pharmacy Weight Loss Canterbury | GPhC No. 9012511 | Last Updated: July 2026
Pharmacy Weight Loss Canterbury is a GPhC registered online pharmacy weight loss clinic. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.
Pharmacy Weight Loss Canterbury is the data controller responsible for your personal information. We are registered with the General Pharmaceutical Council (GPhC No. 9012511) and operate as an online pharmacy weight loss clinic serving Canterbury, UK.
For any data-related enquiries, please contact us using the details provided at the end of this policy.
To provide safe and effective pharmacy services, we may collect the following categories of personal data:
Personal Information: Full name, date of birth, address, email address, and phone number.
Health Information: Medical history, weight, BMI, existing conditions, current medications, and any information submitted through our consultation forms. This is classified as special category data and is handled with the highest level of care.
Transaction Data: Payment details processed securely through our payment provider. We do not store full card details on our systems.
Technical Data: IP address, browser type, device information, and website usage data collected automatically when you visit our website.
We use your personal data for the following purposes:
Providing Pharmacy Services: To review your consultation, assess suitability for treatment, and dispense weight loss medication safely. Our pharmacist reviews and approves all orders before dispatch, with delivery within 1 working day of approval.
Healthcare Records: To maintain accurate and up-to-date patient records as required by pharmacy regulations and professional standards.
Communication: To contact you regarding your order, treatment, or any safety concerns related to your medication.
Legal Compliance: To meet our obligations under pharmacy law, GPhC standards, and other applicable regulations.
Service Improvement: To analyse how our services are used and improve the patient experience, using anonymised or aggregated data where possible.
Our lawful bases for processing include the performance of a contract, compliance with legal obligations, protection of vital interests, and where applicable, your explicit consent for processing special category health data.
Our website uses cookies to ensure it functions correctly and to improve your experience. Cookies are small text files stored on your device when you visit our site.
Essential Cookies: Required for the website to operate. These cannot be disabled.
Analytics Cookies: Help us understand how visitors use our website so we can improve it. These are only placed with your consent.
Preference Cookies: Remember your settings and choices to personalise your experience.
You can manage or withdraw your cookie consent at any time through your browser settings or our cookie consent tool on the website.
We do not sell your personal data. We may share your information with trusted third parties only where necessary:
Delivery Partners: To fulfil and dispatch your order within 1 working day of pharmacist approval.
Payment Processors: To securely handle your payment transactions.
Healthcare Professionals: In exceptional circumstances, we may share relevant health information with your GP or other healthcare providers to ensure your safety.
Regulatory Bodies: Where required by law or as directed by the GPhC, MHRA, or other regulatory authorities.
All third parties are required to handle your data securely and in compliance with UK data protection law.
We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance, or longer where required by law. All data is stored securely using appropriate technical and organisational measures to prevent unauthorised access, loss, or disclosure.
Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information, as well as the right to restrict or object to certain types of processing. To exercise any of these rights, please contact us directly. We aim to respond to all data-related requests within 48 hours.
If you have any questions about this privacy policy or how we handle your personal data, please get in touch:
Pharmacy Weight Loss Canterbury
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk
We aim to respond to all data-related enquiries within 48 hours.